About Us
WHO ARE WE?
We were one of the first and remain one of the last totally independent, highly experienced suppliers of pure water and bottled and mains fed water coolers to businesses in Yorkshire, Humberside and Teesside. We are shareholder owned and managed and our customers choose us for great service, reliability, value for money, stylish water coolers and pure water. Our four thousand customers seem to like us and this is reflected in their loyalty which we believe to be the highest in the industry. If you want service with a personality and don’t want to deal with a faceless call centre, you’ll enjoy dealing with us.
COMPANY CULTURE
We don’t just promise great service – we deliver it!
We work hard at recruiting committed professionals who understand our values. AquaPoint is a great place to work because we encourage a friendly open environment with a clear focus on the very best customer service. Our service and delivery teams bring fresh ideas, different perspectives, individual flair and more importantly are nice people to deal with.
PERFORMANCE MANAGEMENT
We constantly measure the quality of our products and services and are totally focused on customer satisfaction. We pride ourselves in providing the highest level of customer service, delivering our water coolers and pure water when you need them – not when it suits us!
We never compromise our standards and professionalism. In fact we make sure that:
- Our targets for rapid response times for new installations, deliveries and service calls are consistently met.
- You can trust the excellent quality of our water, water coolers and filtration systems completely.
We dedicate a named customer service person to you who will understand the pattern of your deliveries and what you are likely to need. You can be confident of our personal, friendly team and knowledgeable, experienced sales personnel. They can also deal with account queries – just one person for you to deal with!
WE DON’T LIKE MISSION STATEMENTS, BUT IF WE HAVE TO HAVE ONE…..
' AquaPoint is committed to providing a hassle free, cost-effective supply of water coolers and pure, fresh, drinking water. Delivered on time, with a smile.'